![]() And you end up moved onto bad flights with bad timings or aircrafts that you didn't want to book in the first place! On both ways I was supposed to fly with an A350-900 where they advertise free internet wifi (you won't get it on any other aircraft). But you will find that they cancel some of them 3-4 weeks before the departure date. ![]() ✅ Trip Verified | Be aware, Air China proposes several flight times with different aircrafts. Luggage claim at Narita was a little overrun as 6 other people on the same flight also had missing luggage. During the return leg Pudong-Narita, one of my suitcases didn't show up so I had to wait 2 days for it to be delivered. I was travelling with my daughter at the time yet our return seats weren't together. There was no information given to us explaining the convoluted transit procedure at Pudong. The inflight entertainment didn't work and there was no interest in finding a fix. Cabin attendants seemed irritated at having to do their job. Sure they served us food which was bland and didn't taste at all fresh. I was able to sort this out on the telephone relatively easily but pretty stressful at the time. Unfortunately they forgot to rebook the Shanghai-Tokyo leg the following day. Not Verified | First they cancelled my return flight then asked if I wanted a refund or would be able to fly the next day, which I chose.
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